Frequently Asked Questions


1. Using Templates in Product Image Collections

On each product page, you’ll find sample images displaying available templates, offering a clear view of customization options and design layouts. These templates serve as a guide to help you visualize the product’s final appearance and choose the best fit for your needs.

2. Purchasing Blank Variants on the Website

Now, you can purchase blank products and add them to your cart simply by logging in with your distributor account. This exclusive feature streamlines your ordering process, making it easy to select and buy blank items in bulk.

3. Distributor Accounts for Easy Ordering & Tracking

With a distributor account, you gain access to convenient ordering and tracking tools designed for bulk purchases. Easily place orders for blank products, track past purchases, and enjoy a streamlined ordering experience tailored to meet your needs. Simply create an account to get started!

4. All Orders – Fulfilled Through Customer Service

All orders in this section are managed and fulfilled directly by our Customer Service team. From processing to delivery, our team ensures that every order meets your specifications and arrives on time. For any inquiries or updates, Customer Service is here to assist every step of the way.

5. Online Orders – Fulfilled Through Website

Online orders are processed and fulfilled directly through our website. Customers can browse our product selection, add items to their cart, and complete their purchases seamlessly. Once your order is placed, you will receive confirmation and tracking information, ensuring you can monitor its progress until it arrives at your doorstep.

6. Order Tracking – View All Orders and Online Purchases via Chatbox

With our chatbox feature, you can easily track your orders. By pressing 'View All Orders,' you’ll receive a guide on how to access all your orders, including those fulfilled through Customer Service. For tracking your online purchases, simply click 'View My Orders' and input your tracking number to see the status of your order in real time. Stay informed and manage your orders effortlessly!